Sentience collects clients name and email address which are used as login credentials.
Sentience sells or grants licences for Zinputs application with which its clients (businesses) are able to collect feedback about their products and services from their customers. The application has predefined questions and/or the client can add his own survey questions which he would like his consumers to answer on. The client is able to login to the application, to further fill it in and/or revise it. Survey questions are fully determined by the client.
The following personal data is generally requested in the application and is then processed by the client personally: name, surname, email address, telephone number. If client is using the application via Sentience's cloud services, this data can be also seen by Sentience. In case application is installed on client's premises, Sentience has no access to this data.
We use your email address as widget admin login credentials and contact email can be configured. We don't track users activity, neither we store any end user data.
Mailgun is used as an external mailing service. Here you can find all information about Mailgun's GDPR compliance : https://www.mailgun.com/gdpr
Sentience provides Zinputs application to the client. It is the client who asks for its customer's consent for data collection and it is the client who is deciding what to do with the collected personal data.
Sentience makes no decisions over the receipt and use of the client's customers personal data, its supply to third parties, and the duration of storage of data.
Sentience retains the personal data within the time period agreed in the contract with the client. Depending on agreement with the client, Sentience retains the personal data for a specified period of time. After the expiration of the agreed period, data is automatically deleted without a copy being retained.
Sentience will at all times and upon first request by the client immediately destroy all extracts and copies received from the client and/or data relating to the client which is processed on behalf of the client, in a manner to be further determined in mutual agreement.